FAQ

FAQ

Frequently Asked Questions About IT Asset Management

This page provides answers to the main questions about corporate IT asset management and MGK Tech services: IT Asset Disposition, secure data erasure, IT asset audits, PC collection and decommissioning, hardware value recovery, PC rollout and multi-site project management.

What does MGK Tech do?

MGK Tech supports companies and organisations throughout the IT asset lifecycle through inventory and audit activities, logistics and collection, secure data erasure, hardware testing, remarketing, PC rollout, onsite IT support and the distribution of new and used IT hardware.

What types of companies can rely on MGK Tech for IT asset management?

MGK Tech works with ICT companies, leasing and operating lease providers, system integrators, financial institutions, insurance companies, data centres, healthcare organisations and other public and private organisations. MGK Tech is also registered on MEPA, the Italian Public Administration electronic marketplace.

Can MGK Tech manage every stage of the IT asset lifecycle?

Yes. MGK Tech can directly manage IT asset audits, collection, data erasure and hardware value recovery, supporting customers throughout the different stages of the process through to the final destination of the assets.

What is IT Asset Disposition (ITAD)?

IT Asset Disposition involves the management of IT assets that have reached the end of their use within an organisation. MGK Tech can manage the different stages of the process through to the definition of the final destination and the potential economic value recovery of the assets.

How does corporate PC collection and decommissioning work?

The customer can provide a list of the devices to be managed and, where available, information about their configuration and condition.

The activities can include inventory, equipment handling, pallet preparation, collection and transport of the devices.

Which corporate IT devices can MGK Tech manage?

MGK Tech can handle the main types of IT devices used in corporate and office environments.

How are collected PCs identified and classified?

Assets undergo an internal audit at the MGK Tech facility, are identified by serial number, recorded in an inventory and classified according to their grading.

The assessment also identifies any missing or non-functioning components.

How is the residual value of an IT asset determined?

The assessment considers the overall configuration of the asset, hardware performance and the cosmetic condition of the device.

Can MGK Tech recover value from used corporate hardware through remarketing?

Yes. One of MGK Tech’s activities is to recover, where possible, the residual value of used IT assets through assessment and remarketing.

What happens to IT assets that can no longer be recovered?

When a device can no longer be recovered, MGK Tech works with authorised partners for WEEE management, maintaining traceability throughout the process and through to the final destination.

How does secure corporate data erasure work?

The device is booted using dedicated tools and the data erasure standard agreed with the customer is applied.

At the end of the procedure, a PDF report is generated which may include the available identifying information, device and storage media serial numbers and the outcome of the erasure process.

Which methods does MGK Tech use for secure data erasure?

Depending on the storage media and its condition, MGK Tech may use BitRaser, degaussing or physical destruction.

Which devices can undergo secure data erasure?

The service can cover hard drives, SSDs, SAS, SATA and NVMe drives, servers, storage systems, smartphones, tablets, memory cards and USB flash drives.

For equipment such as photocopiers, the storage media can be removed and erased separately.

Can data erasure be carried out onsite at the customer’s premises?

Yes. MGK Tech can perform data erasure directly at the customer’s premises using its own equipment, without requiring access to the corporate IT systems used by the customer.

Is a report provided after secure data erasure?

Yes. At the end of the activity, a data erasure report is produced in PDF format.

How much does secure data erasure cost?

The indicative price ranges from €5 to €10 + VAT per device.

The final cost may depend on the characteristics of the project and the storage media to be treated.

How does an IT asset audit work?

An IT asset audit makes it possible to identify and assess IT assets and their relevant technical characteristics.

The process can include the collection of information such as manufacturer, model, serial number, product type and specific hardware details depending on the device.

What information is collected during an IT asset audit?

The inventory can include manufacturer, model, serial number, device type and hardware specifications.

Depending on the equipment, additional information may be collected, including RAM, number and type of drives, network interfaces, RAID configurations, device form factor and other technical characteristics.

Can an IT asset audit be carried out across multiple locations?

Yes. MGK Tech can carry out audits involving multiple locations and can integrate the activities with an existing inventory.

How much does an IT asset audit cost?

IT asset audits are provided on a quotation basis. Pricing can be defined according to the location, working day or number of assets involved.

What does a corporate PC rollout project involve?

A PC rollout project can include replacing existing hardware with new equipment and restoring data to the new workstations.

Can MGK Tech manage a PC rollout across multiple locations?

Yes. Projects involving multiple locations are organised according to the operating requirements agreed with the customer.

How much does a PC rollout or IMAC project cost?

The cost is calculated per workstation or per project and requires an assessment of the characteristics of the work involved.

Can MGK Tech manage IT projects across multiple corporate locations?

Yes. MGK Tech manages projects that can involve multiple corporate locations.

Where in Italy are collections and technical services available?

MGK Tech can organise collections and technical services throughout Italy, including the islands.

Does MGK Tech manage IT Asset Disposition projects in Europe?

Yes. For ITAD projects, MGK Tech can also operate at European level, either directly or through local partners.

How much does corporate PC collection and decommissioning cost?

The service is quoted per batch. The cost depends on the characteristics of the devices and the activities required for inventory, equipment handling, collection and transport.

How much does an IT Asset Disposition (ITAD) project cost?

IT Asset Disposition projects are provided on a quotation basis according to the characteristics of the project and the assets involved.

How much does onsite IT support cost?

The indicative starting price for onsite IT support is €150 + VAT per day.

The final cost depends on the arrangements and activities agreed with the customer.

How Can I Request an Assessment or Quotation from MGK Tech?

For an initial assessment, it is useful to provide information about the project and, where available, a list of the devices including their configuration and condition.

This information helps MGK Tech better understand the characteristics of the asset batch and the activities required before preparing the quotation.

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